StarThink Sdn Bhd (F.K.A SSN TALENTLINK SDN BHD) is a digital marketing agency providing strategic marketing solutions, creative content development, advertising campaigns, and related digital services. While all services are executed with professionalism, industry best practices, and data-driven methodologies, StarThink makes no representation, warranty, or guarantee regarding the performance or results of any marketing initiative.

Digital marketing outcomes are influenced by factors outside StarThink’s control, including but not limited to market conditions, consumer behaviour, economic changes, competitor activities, technological shifts, and the policies or algorithms of third-party platforms (such as Meta, Google, TikTok, LinkedIn, and other advertising or social media platforms).

1. No Guarantees of Performance

StarThink does not guarantee:

• Sales, revenue, or financial performance

• Specific return on investment (ROI)

• Lead quantity, conversion volume, or engagement metrics

• Platform approval, ad delivery, or algorithm placement

• Any outcome affected by external variables or client-controlled factors

All projections, forecasts, or strategy recommendations are estimates only and may change without notice.

2. No Professional Advice

All insights, strategies, and suggestions by StarThink are provided for marketing purposes only. They do not constitute financial, legal, investment, or business advice.
Clients remain solely responsible for evaluating and acting on any recommendations.

3. Client Responsibilities

Clients acknowledge and agree that they are responsible for:

• Providing accurate and complete information

• Ensuring their business complies with applicable laws

• Making independent business decisions

• Managing their own internal operations, pricing, and customer service

• Reviewing and approving content before publication

StarThink shall not be held liable for any issues or losses resulting from client-provided data, content, or instructions.

4. Limitation of Liability

To the fullest extent permitted under Malaysian law (including the Contracts Act 1950 and Consumer Protection Act 1999), StarThink shall not be liable for:

• Loss of profits, revenue, or business opportunity

• Loss of data, system failures, or platform-related disruptions

• Any indirect, incidental, special, or consequential damages

• Any damages arising from third-party platforms, policies, reviews, bans, or algorithm changes

If liability is ever established, StarThink’s total liability shall not exceed the amount paid by the client for the service in question.

5. Third-Party Platforms

StarThink has no control over:

• Account suspensions, disapprovals, or restrictions

• Algorithm updates

• Platform bugs, downtime, or technical errors

• Advertisement approval processes

• Data changes or reporting inaccuracies

Clients use these platforms at their own risk and agree that platform decisions are final.

6. Compliance & Privacy

StarThink adheres to Malaysia’s Personal Data Protection Act 2010 (PDPA). Any client-supplied data is used solely for agreed marketing purposes.
Clients must ensure their own compliance with PDPA and all industry regulations.

7. Acceptance of Terms

By engaging StarThink’s services or using our website, the client acknowledges and agrees to:

1. The inherent uncertainty of digital marketing.

2. The limitations of third-party platform control.

3. The absence of guaranteed results.

4. The limitation of liability stated above.

5. The responsibility to review and approve all marketing materials.

Use of this website and StarThink’s services constitutes full acceptance of this disclaimer and related terms.